This Privacy Policy explains how Optimal Health Marketing Solutions Inc (“Company”, “we”, “us” or “our”) collects, uses, discloses and protects personal information when you visit groundedpr.com (the “Website”), contact us or use our consulting and marketing services. By using the Website, you acknowledge the practices described in this Policy.
1. Who We Are
Optimal Health Marketing Solutions Inc is a business-to-business company that provides medical consulting and healthcare marketing services to medical practices, clinics and other healthcare organizations in the United States. We are not a healthcare provider and we do not provide medical advice, diagnosis or treatment.
2. Information We Collect
Information you provide to us
- Contact details — name, email address, phone number and, optionally, your preferred date for a call.
- Business details — organization type, the service you are interested in and any information you choose to include in your message.
- Communications — the content of emails, phone calls and other correspondence with us.
Information collected automatically
- Device and usage data — IP address, browser type, operating system, referring URL, pages viewed, time spent on pages and the date and time of your visit.
- Cookies and similar technologies — as described in the “Cookies” section below, and only in accordance with your consent choices where required.
- Advertising data — if you allow advertising cookies, information about how you reached our Website from an ad (for example, a Google Ads click identifier) and whether you submitted a request.
We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers or health information through the Website.
3. How We Use Information
- To respond to your inquiries, schedule consultations and prepare proposals.
- To provide, manage and improve our consulting and marketing services.
- To send service-related communications you requested.
- To operate, secure and maintain the Website, including preventing spam, fraud and abuse.
- With your consent, to analyze Website traffic and measure the effectiveness of our advertising.
- To comply with legal obligations and enforce our Terms of Use.
We do not sell your personal information, and we do not use the information you submit through our contact form for purposes unrelated to your request without your consent.
4. Cookies & Tracking Technologies
Cookies are small text files stored on your device. We group them into the following categories:
| Category | Purpose | Default |
|---|---|---|
| Strictly necessary | Website security, form protection and storing your cookie preferences. | Always on |
| Analytics | Understanding how visitors use the Website so we can improve it (e.g. Google Analytics). | Off until you opt in |
| Advertising | Measuring ad conversions and showing relevant ads, including remarketing (e.g. Google Ads). | Off until you opt in |
When you first visit the Website, a cookie banner lets you accept all cookies, reject non-essential cookies or customize your choices. You can change your decision at any time by clicking in the footer. You can also block or delete cookies through your browser settings; some parts of the Website may not function properly if you do.
Where supported, we honor the Global Privacy Control (GPC) signal as a request to opt out of advertising cookies.
5. Google Advertising & Analytics
We may use Google Ads and Google Analytics to promote our services and understand Website performance. If you allow analytics or advertising cookies, Google and other third-party vendors may use cookies to:
- measure the number of visitors who arrive from our ads and submit a request (conversion tracking);
- show our ads to people who have previously visited our Website on other sites across the internet (remarketing);
- generate aggregated, de-identified reports about Website usage.
We do not use remarketing or audience targeting based on health conditions or other sensitive categories, and we do not send personal information from our contact form to Google for advertising purposes.
You can learn how Google uses data at How Google uses information from sites that use its services. You may opt out of personalized advertising through Google Ads Settings, the Digital Advertising Alliance or the Network Advertising Initiative, and you can install the Google Analytics Opt-out Browser Add-on.
6. How We Share Information
We share personal information only as described below:
- Service providers — hosting, email, CRM, analytics and advertising vendors that process information on our behalf under contractual confidentiality obligations.
- Professional advisers — lawyers, accountants and auditors, where necessary.
- Legal requirements — when required by law, subpoena or court order, or to protect the rights, property or safety of our Company, our clients or others.
- Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.
- With your consent — in any other case where you have given us permission.
7. Health Information & HIPAA
The Website is not designed to collect protected health information (PHI). Please do not submit any patient or personal health information through our contact form or email. When a client engagement requires access to PHI, we enter into a Business Associate Agreement (BAA) with the client and handle such information only as permitted by that agreement and by the Health Insurance Portability and Accountability Act (HIPAA).
8. Data Retention
We keep inquiry information for as long as needed to respond to you and manage any resulting business relationship, typically no longer than 24 months after our last contact, unless a longer period is required by law. Analytics data is retained in accordance with the settings of the respective provider.
9. Data Security
We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS), restricted access and protected storage, to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- opt out of targeted advertising, “sale” or “sharing” of personal information;
- withdraw consent at any time, without affecting prior processing;
- unsubscribe from marketing emails using the link in any message.
To exercise these rights, contact us using the details below. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.
11. California & Other State Rights
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) gives you the rights listed above, including the right to know the categories of personal information we collect (identifiers, internet activity and professional information), the purposes of collection and the categories of recipients described in this Policy. We do not sell personal information. Allowing advertising cookies may be considered “sharing” for cross-context behavioral advertising; you can opt out at any time through or by enabling Global Privacy Control.
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with comprehensive privacy laws may have similar rights, including the right to appeal our decision on a request by replying to our response.
12. Children's Privacy
The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
13. International Visitors
The Website is operated in the United States. If you access it from outside the United States, your information will be transferred to, stored and processed in the United States, where data protection laws may differ from those in your country.
14. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be highlighted on the Website.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Optimal Health Marketing Solutions Inc
1250 Broadway, Suite 3600, New York, NY 10001, USA